![]() ![]() Active listening is about being fully present-giving the speaker undivided attention and being mindful to what is being said.Īnother essential part of active listening is suspending judgment. Listeners must put away their devices and refrain from watching the clock or moving around. This usually interrupts the flow of communication. Technology and other distractions can easily shift our focus off the speaker, and he or she will usually sense our wanderings. It may seem like a simple skill, but uninterrupted focus on another person requires discipline. With practice, however, you will be (correctly) perceived as being more caring and understanding, and because of this, you will be able to help deescalate tense discussions.įocusing on what a speaker is communicating through both words and body language is a central part of active listening. Being empathetic can require a great deal of patience and practice and can be especially difficult when personal issues, struggles, and problems cloud your listening. Empathetic listening helps improve understanding, respect, and trust. ![]() A person who is empathetic can see things from another person’s point of view they are not limited to their own viewpoint. ![]() Practicing the following five guidelines will help you become an active listener: (1) being empathetic, (2) giving your full attention, (3) refraining from judgment, (4) responding positively, and (5) being aware of your own inner response.Īctive listening begins with empathy. And effective communicating begins with active listening. Good leaders are effective communicators. ![]()
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